Telegram Customer Support Bot
Completed

Telegram Customer Support Bot

Bot handling FAQs, order status queries and live agent escalation for an e-commerce store

About This Project

Bot handling FAQs, order status queries and live agent escalation for an e-commerce store

Problem Solved

This project addresses the challenge of bot handling faqs, order status queries and live agent escalation for an e-commerce store.

Technologies

Python, python-telegram-bot, Redis, PostgreSQL

Created by

Erisa Muja

Erisa Muja

Python Developer | Django & Data Pipelines